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Enterprise Websites
That

Break
the "Big = Boring" Rule

A behind the scenes glimpse behind web design with lab 385

Custom websites for organisations handling the complex stuff:
multi-department schools, government agency portals, property development showcases with real-time maps, e-commerce with custom calculators (& more), built on an easy-to-update system your team will
love using.

welcome to the lab
Richard of Lab 385 demonstrating results our websites have delivered.

Results that
make your board take notice 

Sure, we’ve got numbers, but we focus on what really matters: impact.

Lots sold out instantly after being spotted on the website, even before the details were made public


Captured more quality feedback in 30 days than the previous 12 months combined.


Exceeded their monthly target for the Black Cockatoo drive with a simple donation system.


Empowers their team to quickly update and publish new event details in minutes (not hours).


Saves the team over 240 hours a year on content management.


Manages events across multiple grades with the click of a button, saving 5+ hours a month.


Richard walking clients through a strategy meeting.

Your website shouldn’t be your organisation’s biggest bottleneck

Jessica working through a construction website for a client.
Richard demonstrating a client website.
  • Your team freezes up when tasked with updating the site. Meanwhile, your competitors are rolling out content faster than ever.

  • Every department is fighting fires.  IT tackles security holes, finance bleeds money, and marketing can’t launch campaigns

  • Talented staff are quitting because they’re fed up with "that damn website".

  • Landing pages take three different tools and endless hours to launch 

  • The real cost isn’t just time and money; it’s watching your competitors steal your market share while you’re stuck with a website that’s holding you back.

sound familiar?
Richard walking a client through a final website via conference.

Client transformations
that started with

‘It can’t be done.’

    • Updates to TGA compliance now take one day, eliminating delays.

    • Bookings increased by 12%, boosting revenue through seamless scheduling.

    • New membership model streamlined client management and scaled with business growth.

    • Automated bookings reduced admin work, letting staff focus on clients.

    • Reduced external updates, cutting administrative costs annually.

    • Integrated booking system improved user satisfaction and retention.

    • Automated inventory updates and product tracking streamlined operations and reduced admin workload.

    • 232% increase in product inquiries and significant sales growth through the new seat cover selector.

    • Intuitive product selector (make, model, year, badge, series) positioned Black Duck as an e-commerce leader.

    • Simplified inventory and lead tracking improved team efficiency and focus.

    • 90k+ inquiries in four years, with 3,000 monthly leads, ensuring consistent growth.

    • Updates now take less than 30 minutes, down from hours, saving significant time during high-demand periods.

    • Lots consistently sell out or go on hold, with inquiries and sales streamlined for maximum efficiency.

    • A dynamic price list and interactive map offer real-time lot and pricing updates, creating a seamless customer experience.

    • The team now manages lot statuses and pricing directly, reducing external reliance and improving workflow.

    • Eliminated manual updates and external fees, reducing costs and ensuring system reliability.

    • The builder’s portal and inquiry system ensure smooth communication between buyers, agents, and the sales team, boosting conversions.

    • Events, calendars, and enrollment forms are updated in minutes, with no need for external help.

    • Reduced long-term costs with minimal reliance on external support over five years.

    • Streamlined navigation boosted enrollments by making it easier for prospective parents to engage.

    • Staff can publish content quickly and focus on high-value tasks instead of admin.

    • Recent refresh enhanced functionality without a full rebuild, saving time and money.

    • Parent portal ensures families can easily access calendars, travel info, and school updates.

    • Updates take minutes, allowing staff to keep resources and campaigns current with ease.

    • A custom donation section integrated with Centacare has streamlined donations, boosting funding potential.

    • A professional, government-focused design enhances credibility and supports legislative advocacy.

    • The intuitive system empowers the team to manage content independently, reducing reliance on tech support.

    • The adaptable design ensures longevity and minimizes the need for costly rebuilds.

    • Features like a quick-exit button and dedicated children’s section improve accessibility and drive community impact.

    • Updating products, tasting notes, and discounts now takes minutes, saving staff valuable time.

    • Streamlined e-commerce integration has boosted sales with easy management of bundles and memberships.

    • Detailed tasting notes and a premium shopping experience set Wayfinder Wines apart in a crowded market.

    • Staff easily manage inventory and sales across all channels, reducing manual effort.

    • Consolidated systems cut costs and simplify inventory tracking.

    • Customers enjoy rich product details and a seamless buying experience, driving higher conversions.

Richard walking a client through training their new website.

Websites built for complexity,
loved
for simplicity

For organisations needing sophisticated digital platforms that just work. There are no compromises between power and usability.

    • Launch campaigns in hours, not weeks.

    • Onboard new team members in one session, not endless training.

    • Handle 30,000+ monthly visitors without breaking a sweat.

    • Integrate smoothly with your marketing stack.

    Imagine pushing content live without crossing your fingers and hoping the site won’t crash.

    We build enterprise websites that finally let marketing teams move fast:

    • Publish content as fast as you create it.

    • Launch landing pages without calling developers.

    • Integrate with any tool your team needs.

    • Scale seamlessly as your traffic grows.

    • Prove the ROI of every digital initiative.

    • Crush conversion targets with real user insights.

    • Track exactly what’s working (and what’s not).

    • Boost key metrics with measurable results.

    Imagine knowing exactly which website changes will drive growth before you spend a cent.

    We build digital strategies that turn guesswork into a clear plan for success:

    • Deep-dive user research that reveals what your visitors actually want.

    • Conversion optimisation backed by real buyer behaviour data.

    • Analytics that show you where the money’s really coming from.

    • Clear reporting that proves your digital impact.

    • Update 100+ pages in minutes, not days.

    • Publish content without developer drama.

    • Keep brand consistency across all departments.

    • Collaborate without the content chaos.

    Imagine every team member knowing exactly what to do, when to do it, and having the power to do it RIGHT NOW.

    We build content systems that let your teams work quickly:

    • Workflows that match your actual process (not the other way around).

    • Permissions that keep everyone in their lane.

    • Media updates anyone can handle.

    • Publishing flows that eliminate bottlenecks.

    • Manage complex catalogues without the chaos.

    • Slash cart abandonment by 35%.

    • Run sophisticated discount rules that actually work.

    • Automate orders from click to delivery.

    Imagine launching sales campaigns without worrying if your system can handle it.

    We build e-commerce websites that let you SELL MORE:

    • Product management that scales with your catalogue.

    • Custom pricing rules that drive conversions.

    • Inventory tracking that prevents stockouts.

    • Order automation that saves your sanity.

    • Guaranteed 99.99% uptime

    • To prevent problems before users notice.

    • To eliminate those 7 am emergency calls.

    • To keep security auditors happy.

    Imagine your IT team actually getting to focus on growth projects instead of website emergencies.

    We build security and support systems that let you SLEEP AT NIGHT:

    • Enterprise-grade hosting that delivers your site in seconds and can handle big beefy sites (lol)

    • Proactive monitoring that catches issues early.

    • Automated backups you can trust.

    • Maintenance that prevents problems, not just fixes them.

Lab 385 working on a new website
Jessica of Lab 385 working on a new website

FOR Organisations that can’t afford to compromise

We work with the most incredible Australian organisations who grew tired of their websites because they needed them to do more than just sit pretty and add to the workload.

who we work with
Richard walking through a Lab 385 website with a client
Jessica working on a Lab 385 client website.

Trusted by:

  • Government departments juggling critical public services and all the security requirements that come with them

  • Property developers launching multi-million dollar projects who need a way to manage lots of land throughout multiple estates

  • Schools and universities who manage thousands of daily student interactions and dozens of staff without drowning their IT team in support tickets

  • Enterprise organisations scaling online operations deserve better than spending their day waiting for the busy IT team

You’ll love working with us if your organisation:

  • Is drowning in complexity  

    • Your content updates involve multiple departments 

    • Never-ending stakeholder approval workflows 

    • Your systems need to talk to each other but don’t

    • Security requirements are crucial to your operations

  • Needs sophisticated functionality 

    • Custom calculators that actually make sense 

    • Internal portals that make day-to-day easy 

    • Smart forms that capture the right info and can be easily updated over time

    • Workflows that automate the tedious stuff 

  • Is moving too fast for your website

    • Your service offerings are expanding faster than your website can handle

    • Changes are needed NOW (not next quarter)

    • Your digital engagement needs to level up yesterday

  • Takes results seriously 

    • ROI that proves itself in actual numbers

    • Goals that actually get measured (and achieved)

    • User insights that drive important decisions

    • Data that shows how your audience interacts with your website (and what's not working)

Working with a client through a website workflow.
TRUSTED BY

Turning 'It can’t be done' into 'It’s done.'

We know it all too well: incredible, million-dollar Australian organisations stuck with websites they spent a good $15,000 (or more) on - it looks great, but what they didn’t realise is they didn’t need just a good-looking site built on “strategy”, they needed an actual system that supports their day-to-day, brings in the dough and makes their processes smooth. 

Most agencies miss this entirely. They build something that looks good enough to launch, then leave you with expensive updates that take weeks instead of minutes and result in employees quitting (we’ve seen it happen).

It drove us crazy watching it happen, so we built Lab 385 to fix it. 

When someone says, “It can’t be done,” we get interested because, usually, it can. And not just done, but done well,  a website your organisation loves, and your team will actually want to use.

Turns out, we were onto something. We took everything we learned from our decades in the industry to create websites for:

  • Government agencies with 30+ pages of security requirements

  • Property developers moving millions in house and land packages across multiple estates

  • Schools managing hundreds of students and staff (plus events, curriculums, and everything in between)

We tackle the messy problems and complex requirements that other agencies won’t touch, the stuff that makes most agencies run for the hills. These are the websites that end up in our inbox from organisations that have had enough.

Start your project

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